How long does the Pick-up/Drop off process take?

Around 40 Mins. After a little bit of paper work we'll show you all the awesome features of the Motorhome and how they work. This is also your chance to ask some questions. Once complete off you go.

Drop off is a bit faster. You'll be on your way in 15 mins. LPG and Road User Charges will need to be calculated and paid. Your feedback and stories of your adventures are always welcome!

Where can I park my Motorhome?

There are lots of options. From Holiday parks, DOC camps and also Freedom Camping locations. But be aware different regional councils have different regulations around where and when you can park for the night. We recommend the campermate app for details around where to camp in NZ.

Is there a cancellation policy?

Yes. You can cancel up to 60 days prior to pick up ... but after that charges will occur. As below.

  • Up to 60 days prior of pick up date -
    No fee applicable
  • Within 60-30 days prior - 20% of rental charge
  • Within 29-8 days prior - 50% of rental charge
  • Within 7 days of the pick up date - 100% of the rental charge

Can I leave my car at Jones Motorhomes?

Unfortunately, No.
But the Hamilton Airport Parking area is just down
the road. 

Tip: Booking parking early and on line at Hamilton Airport Parking can save you up to 50% 

How long does it take to get around NZ?

Check out the handy Time & Distance finder below
Time & Distance NZ

What is the Security Bond?

This acts as the Motorhome bond and insurance excess. We simply require a credit card imprint on the rental agreement. The cardholder must be present at pick up. If there is no loss, damage or any reported incidents, speeding fines or parking tickets, and the vehicle has been returned in a clean condition, with the toilet and waste tanks emptied and the fuel tank full, Jones Motorhomes will destroy your imprint or return the bond back to you 3 weeks after your hire. See our Terms & Conditions.

Can we pick up and drop off the Motorhome anywhere other than Hamilton?

It's pretty handy being based near Hamilton Airport  (it's central and by an airport!) and that is generally where all picks ups and drop offs are done - but if you are looking to pick up or drop off at another location just let us know. We might be able to arrange something. Contact us below or  

Is the Insurance fee compulsory?


However you will be covered for accidents with a maximum liability of $2500.

  • Standard Insurance
    $25 per day with a $2500 excess

More Insurance details here: Insurance T & Cs

Can I take pets?

Yes, but with prior consent from Jones Motorhomes. Just let us know.

What do I need to be able to drive?

You must be over 25 with a current New Zealand or International driver's license. License must be presented at Pick up.


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